Your Satisfaction Is Our First Priority
Our primary goal is to ensure that your home improvement project is completed to your satisfaction.
We are here to help with any questions or concerns that arise. In addition, we survey EVERY Member upon completion of your project to inspect the contractor’s performance and to make sure that you are satisfied. If there are any concerns, we can help address them immediately.
Ensuring a great experience in home improvement starts with finding the best independent contractor for your project.
Every contractor who participates in our program is certified to be insured, licensed and experienced in their trade. Their certification is evidenced by an ID Badge, which they are required to wear while working at your home. Less than 10% of contractors nationwide meet our criteria for certification.
We keep track of your project from start to finish and have a dedicated Customer Solutions Team to answer your questions and help resolve any issues. You can contact our Customer Solutions Team at 866-891-5453.
The contractor provides you with a one (1) year labor warranty. [ProgramName] is here to make sure that the contractor lives up to that warranty.
“... courteous and willing to answer questions and show me how to operate new windows. Did not leave any messes or leave anything behind for us to dispose of! Workers were very much all business, always working at a good pace and very professional. Excellent from start to finish.”
- D. Joseph, Ballston Lake, NY
“My BJ’s Home Improvement professionals were awesome!!! They were on time, neat and very clean with their work. I would totally recommend them to anyone and Iʼm considering them for additional work on my home.”
- M. Jefferson, Smyrna, GA
“I recently had work done by BJ’s Home Improvement professionals and was completely satisfied with it. Everyone was extremely competent and friendly. I suggested to some people in my neighborhood that BJ’s Home Improvement did excellent work and gave good service if anything went wrong.”
- S. Ginsberg, Brooklyn, NY